Privacy Policy

Last Updated: 11/10/2024

Sunlit Scent LLC ("Sunlit Scent," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website SunlitScent.com (the "Site") and purchase products from us.

1. Information We Collect

We may collect the following types of personal information:

  • Information You Provide Directly:

    • Contact Information: Name, email address, shipping address, billing address, phone number.
    • Account Information: If you create an account, we collect your username and password.  
    • Payment Information: Credit card number, expiration date, security code, and billing address (processed securely through our third-party payment processors – we do not store full credit card details on our servers).
    • Order Information: Details about the products you purchase, order history, and transaction details.
    • Communications: Information you provide when you contact us (e.g., emails, customer service inquiries).
    • Reviews and Feedback: Any reviews or feedback you provide about our products or services.

  • Information Collected Automatically:

    • Device Information: IP address, browser type, operating system, device type, and other technical information.
    • Usage Data: Pages you visit on our Site, time spent on those pages, links clicked, and other interactions with the Site.
    • Cookies and Similar Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to collect information about your browsing activity. These technologies help us:
      • Essential Cookies: These are necessary for the Site to function properly (e.g., remembering items in your cart).
      • Functional Cookies: These enhance your experience (e.g., remembering your preferences).
      • Analytical Cookies: We use third-party analytics providers, such as Google Analytics, to collect information about how visitors use our Site. This helps us improve our Site and services. Google Analytics uses cookies to collect information such as pages visited, time spent on the site, and other anonymous traffic data. You can learn more about Google Analytics' privacy practices and opt-out by visiting Google Analytics Opt-out Link.
      • Advertising Cookies: We may use third-party advertising partners, such as Google Ads and/or other ad networks, to display ads on our Site and on other websites. These partners may use cookies and similar technologies to collect information about your browsing activity across different websites and to deliver targeted advertising based on your interests.  
      • Remarketing: We use remarketing services, including potentially Google Ads remarketing, to advertise on third party websites to previous visitors to our site.
    • We have SSL certificate.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Process and Fulfill Orders: To process your payments, ship your orders, and provide order updates.
  • To Provide Customer Support: To respond to your inquiries, troubleshoot problems, and provide assistance.
  • To Improve Our Site and Services: To analyze website usage, identify trends, and improve the functionality and user experience of our Site.
  • To Send Marketing Communications (With Your Consent): To send you emails about new products, promotions, and other updates. You can opt-out of marketing emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
  • To Personalize Your Experience: To tailor content and recommendations based on your preferences and browsing history.
  • To Prevent Fraud and Ensure Security: To protect against fraudulent transactions and maintain the security of our Site.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with the following third parties:  

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as:
    • Payment Processors: (e.g., Stripe, PayPal) to process payments securely.   
    • Shipping Carriers: (e.g., USPS, UPS, FedEx) to deliver your orders.
    • Email Marketing Providers: (e.g., Mailchimp) to send marketing emails (only if you have opted in).
    • Website Analytics Providers: (e.g., Google Analytics) to analyze website usage.
    • Advertising Partners: (e.g., Google Ads, Facebook Ads) to display targeted advertising.
    • Live chat providers: (if applicable).
      
  • Legal Authorities: We may disclose your information to law enforcement, government agencies, or other legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.  
  • With Your Consent: We may share your information with other third parties with your express consent.  

We do not sell your personal information to third parties.

4. Your Rights and Choices

  • Marketing Communications: You can opt-out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
  • Cookies: You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling essential cookies may affect the functionality of the Site.  
  • Access, Correction, and Deletion: You may contact us at support@SunlitScent.com to request access, edit, or delete your data.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:  

 

  • Using secure servers and encryption (SSL) to protect data transmission. 
  • Implementing access controls to limit who can access your information.
  • Regularly reviewing our security practices.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.  

 

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain order information for a certain period for tax and accounting purposes.  

 

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.  

 

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site with a revised "Last Updated" date. Your continued use of the Site after the posting of changes constitutes your acceptance of the updated Privacy Policy.  

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sunlit Scent LLC

400 Hillsboro Technology Drive Deerfield Beach, FL 33441

Email: support@SunlitScent.com

Phone: +1 050 785 1866