FAQs
Welcome to Sunlit Scents! We're delighted you're here. Below are some FAQs to help you with your fragrance journey. If you don't find your answer here, please don't hesitate to contact us via our email us at support@SunlitScent.com
What is the difference between Eau de Parfum, Eau de Toilette, and Cologne?
The main difference is the concentration of perfume oils:
Eau de Parfum (EDP): Typically contains 15-20% perfume oil concentration. Offers a longer-lasting scent (usually 6-8 hours).
Eau de Toilette (EDT): Typically contains 5-15% perfume oil concentration. A lighter, more refreshing scent, lasting around 3-4 hours.
Eau de Cologne (EDC): Typically contains 2-4% perfume oil concentration. The lightest concentration, lasting around 2 hours. Often used for a quick refresh.
Perfume/Parfum/Extrait: The highest concentration, usually 20-30% or higher. Offers the longest-lasting scent, often 8+ hours.
How should I store my perfume?
To preserve the quality of your fragrance, store it in a cool, dark, and dry place, away from direct sunlight and extreme temperature fluctuations. Avoid storing it in the bathroom, as humidity can affect the scent. Keeping it in its original box can also help protect it.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package's progress on the carrier's website (e.g., USPS, UPS, FedEx).
Can I change or cancel my order?
We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us as soon as possible. We can only modify or cancel orders that have not yet been processed for shipping. Once an order has been shipped, it cannot be canceled or changed.
Do you ship internationally?
Currently, we only ship within the United States. We do not offer international shipping at this time.
